Nextiva, a clear winner in our top list of VoIP software, can be a great place to start if you aren’t already using them as your VoIP provider. Before you even think about running a VoIP speed test, well, you need to make sure you’re using a reliable VoIP solution to begin with. After onboarding Nextiva as its new VoIP system, the company was able to get access to client calls faster and service them more quickly through a seamless CRM integration with a reliable VoIP provider. Goldberg Hedge Funds is a great example of this. However, A quick VoIP speed test can help you detect if any of these issues are happening.
With bad VoIP call quality, those data packets end up sounding faulty, come through incomplete, or get dropped altogether. VoIP exchanges call information between you and your customers through data packets. If you’re anything like us, you don’t like leaving things like that up to chance. Without a speed test that offers valuable insight into the performance of your VoIP systems, you won’t know what the person on the other end hears.
Low-quality calls can cause lost customers, increased customer churn, ruin sales calls, and even hurt your company’s culture if your team can’t communicate with each other. It’s a crucial piece of implementing a new VoIP system as well as maintaining the one you’ve had for years. VoIP speed testing is the best way to avoid poor call quality-plain and simple.
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